Last updated: [Jan 2026]
1. Introduction
Workforce Systems Advisory (“WSA”, “we”, “us”, “our”) is committed to protecting your privacy and handling personal information in an open and transparent manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What personal information we collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Organisation name
- Email address
- Phone number
- Information included in enquiries submitted via our website
- Information provided during consulting engagements
Where required for consulting services, we may also access or handle workforce-related information within HR systems (including Employment Hero) on behalf of our clients.
We do not intentionally collect sensitive information unless it is required for a specific engagement and provided with appropriate authority and consent.
3. How we collect and use personal information
Personal information may be collected when you:
- Submit an enquiry via our website
- Contact us by email or phone
- Engage WSA to provide consulting or advisory services
- Provide access to systems, documents, or data as part of a consulting engagement
4. How we use your personal information
We collect and use personal information for purposes including:
- Responding to enquiries and communications
- Providing consulting, advisory, and implementation services
- Supporting clients with workforce systems, including Employment Hero
- Managing business operations and professional obligations
We only use personal information for purposes that are reasonably necessary for our business activities.
We only use personal information for purposes that are reasonably necessary for our business activities.
5. Access to client systems and data
As part of our services, WSA may be granted authorised access to client systems, including HR and payroll platforms such as Employment Hero.
Any access to client data:
- Is limited to the scope of the agreed engagement
- Is undertaken only with client authorisation
- Is handled confidentially and in accordance with client instructions
WSA does not use client system data for any purpose other than delivering agreed services.sonal information in a manner consistent with this Privacy Policy.
6. Disclosure of personal information
We do not sell or rent personal information.
Personal information may be disclosed:
- To service providers who support our business operations (such as website hosting or email services), where necessary
- Where required or authorised by law
Any third-party service providers are expected to manage personal information in a manner consistent with this Privacy Policy.
7. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically using secure systems and reputable service providers.
8. Cookies and website analytics
Our website may use cookies or basic analytics tools to understand website usage and improve performance. These tools do not personally identify individual users.
You can manage cookie preferences through your browser settings.
9. Access and correction
You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We will respond within a reasonable timeframe.
10. Complaints
If you believe we have breached your privacy or mishandled personal information, please contact us and we will take reasonable steps to investigate and respond.
Workforce Systems Advisory
Email: adam@workforcesystemsadvisory.com.au
